Saks Fifth Avenue App Reviews

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Great store

I love all the clothes on the app .

Best retail app!

Blows the other department stores out of the water. Nicely done.

Saks

Great app easy to use

Great

Easy to navigate and purchase!

Customer service

When you buy expensive things you expect great customer service or so you would think. Probably the worst customer service I have ever experienced. When you call 3 times within the course of a few hours trying to get the shipping method changed, then lied to all 3 times, it gets kind of old. Outsourcing jobs is clearly cheaper but get some customer service representatives that speak English and can understand the basics of it. Also I dont think anyone works in the customer service department because when you call its a minimum 20 minute wait time on the phone, then potentially you will get hung up on. Last but not least when the the person on the other line answers your call, it sounds like they hate there job and that they are having the worst day ever. Do better.

Great

Easy to navigate and order. I would recommend it.

No order details, nor can you tracking your order

You can not track your order with this app. Whats worse, you can not log in to browser on iPhone safari or chrome. Every tracking link from my email is redirect to their main page. Error shown for you click sign up button. Come on Saks programmers!

Very nice!

Well executed app. Its easy to navigate and checkout process is easy. Ive ordered a few things from the app and it was a pleasant experience. Love how the communication of when your items will come via text and how fast. Great job Saks

Love this app

So easy to search and shop. Love it!

Luxury Made Easy

Filters and Sorting options are easy to navigate. Well done.

Bamboozled

I was Christmas shopping online. I was offered both 10% off and $250 off purchases of $1000 or more using promo code, its cold. I couldnt use the codes provided! I couldnt get ahold of a representative. I ordered the products in hopes of getting it in time for Christmas and being refunded the discounts! I was told my order did not qualify for either discount! Bad business practices!! I was bamboozled!!! Never again Saks!

Finer things!!!

Been shopping with sex fifth for over a year now and I am in love with it the pricing the clothing everything three thumbs up

Love Saks!!

Since moving to TX, where there is not a nearby Saks, this App has become my go to.

Too easy to shop!

Love it!

wonderful

Hello gorgeous easy to use application allows a lot of my friends will tell operations

Easy

Convenient and handy. Sorting capability is good.

Great app, works efficiently.

Love Saks! Easy (too easy) to shop with this app.

Easy and simple!

Makes it super easy to place an order!

The Gold Star

Saks app is easy on the brain with incredible functionality. The Gold Standard in service, quality, and style!

Great store, bad app

Dear Saks, Youre Saks for cryin out loud. This is the best app you could make? Really?

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